Privacy Policy

Effective Date · October 19, 2026

Who we are

Mayra v fitness LLC, doing business as Inspire ("we," "us" or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, apply for or sign up to our services, use our coaching app, or communicate with us by email, SMS or other channels.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

1. Information we collect

We may collect the following types of information:

• Personal information you provide directly: your name, email address, phone number and any other details you submit through forms, applications, sign-ups or purchases.
• Health and fitness information you choose to share, such as your goals, age, height, weight, measurements, injuries, medical conditions, check-ins and progress photos.
• Account information when you create an account or enroll in our programs, including login credentials and program preferences.
• Billing information, which is collected and stored by our payment providers. We never see or store your full card number.
• Communications you send to us, including messages, support requests, feedback and replies to our messages.
• Automatically collected information such as your IP address, browser type, device information, pages visited and time spent on the site, gathered through cookies, pixels and similar technologies.

2. How we use your information

We use your information to:

• Review your application and contact you about it.
• Provide and deliver the programs and services you request.
• Communicate with you about your account, purchases, programs and customer support inquiries.
• Send you updates, reminders, promotional content and marketing communications (where you have consented).
• Process payments and prevent fraud.
• Improve our website, content and services, and measure our advertising.
• Comply with legal obligations.

3. SMS / Text messaging

By providing your phone number and opting in, you agree to receive SMS text messages from Mayra v fitness LLC (dba Inspire). These may include follow-ups about coaching applications and inquiries, appointment reminders, coaching check-ins and program updates, account and billing notifications, customer support communications and promotional content. Consent to receive text messages is optional and is not a condition of purchasing any goods or services.

Message Frequency

Message frequency varies based on your interactions with us.

Message and Data Rates

Message and data rates may apply, depending on your mobile carrier and plan.

Opt-Out

You may opt out at any time by replying STOP to any message. You will receive a confirmation message and will no longer receive SMS messages from us. Reply START to opt back in.

Help

For help, reply HELP to any message or contact us at mayra@inspireonlinecoaching.com or call 2146866484.

No Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging platforms, is permitted. All other categories of personal information are excluded from this restriction. Text messaging opt-in data and consent are not shared with any third parties.

4. How we share your information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Our coaching platform: NOWFit, Inc. provides our coaching app and our client management tools, and handles your information under its own Privacy Policy.
• Service providers: trusted vendors who help us operate our business, such as payment processors, email and SMS delivery services, scheduling tools, hosting providers and analytics and advertising tools. They may use your information only to perform services for us.
• Legal requirements: when required by law, court order or government request, or to protect our rights, property or safety, or that of others.
• Business transfers: in connection with a merger, acquisition or sale of business assets, in which case your information may be transferred as part of that transaction and must be protected in line with this policy.

We do not sell, rent or share your mobile phone number, SMS opt-in data or SMS consent with third parties or affiliates for marketing or promotional purposes, and this information is never transferred as part of any of the above.

5. Cookies and tracking technologies

Our website uses cookies and similar technologies to recognize your device, remember your preferences and analyze site traffic. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.

We may also use third-party analytics services (such as Google Analytics) and advertising pixels (such as the Meta Pixel) to understand how visitors use our site and to deliver relevant marketing. You can adjust your ad preferences in your Meta and Google account settings, and opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

6. Your health information

Health and fitness details are sensitive, so we treat them with extra care. We use them only to deliver your coaching safely and effectively, and we never sell them or use them for advertising. We are a coaching business, not a healthcare provider, so medical privacy laws such as HIPAA generally do not apply to us, but we protect your information with the same care.

7. Data retention

We keep your information for as long as you are a client, and for a reasonable time afterwards to support you, meet tax and legal obligations and resolve disputes. If we never end up working together, we delete your application information once it is no longer needed. You can ask us to delete it sooner at any time.

8. Data security

We take reasonable administrative, technical and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. If a breach ever affects your information, we will notify you as required by law.

9. Your rights and choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing emails by clicking "unsubscribe" in any email we send.
• Opt out of SMS messages by replying STOP to any text.
• Opt out of the use of your information for targeted advertising.

To exercise any of these rights, email mayra@inspireonlinecoaching.com. We will respond within 30 days and will not treat you differently for exercising your rights. Residents of California, Colorado, Connecticut, Virginia, Texas and other U.S. states may have additional rights under local law, and we honor these requests for everyone.

10. Children's privacy

Our services are for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us so we can delete it.

11. International users

We and our service providers may store and process information in countries other than where you live, including the United States. Wherever your information is processed, we protect it as described in this policy.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page and notify clients of significant changes.

13. Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Mayra v fitness LLC (dba Inspire)
Owner: Mayra Villarreal
Email: mayra@inspireonlinecoaching.com
Phone: 2146866484
Mailing address: 228 Birdseye, Irvine, CA 92618, United States
Website: https://inspireonlinecoaching.com